Care and Warranty

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Warranty Information

You can rest assured that the manufacturing for our Signature Louvered Roofs and Skyview Pergolas is performed to the highest standards of quality, with premium materials and meticulous attention to detail. We back up our work with a 15-10-5 year warranty, including:

The Structural System: (Including louvers, beams, gutters, posts and associated hardware) are warranted for fifteen (15) years from the date of installation. This warranty covers material or workmanship in the manufacturing process assuming normal use and service.

Powder Coating: Under normal wear conditions, the finish on the structure including, louvers, beams, posts and hardware will not chip, peel, or blister for ten (10) years from the date of installation. The Outdoor Elements warranty is subject to any exclusions or limitations of the pass-through warranty provided by the IGP Powder Coat Manufacturer and subject to normal outdoor atmospheric conditions. Steel elements are not warranted against rust.  This warranty covers only material or workmanship defects assuming normal use and service.

Electronic and Power Components: (Actuators, electronic controls, remotes, and lighting) are warranted for five (5) years from the date of installation.  The batteries are warranted for one (1) year from date of installation.  These warranties cover only material or workmanship defects assuming normal use and service.

Download a full copy of our Warranty, Lighting Instructions, Remote Control Instructions or receive a copy from one of our certified dealers.

Register Your Warranty

    Care and Maintenance

    Outdoor Elements Louvered Roof systems are durable and easy to maintain with proper care and cleaning. To protect your louvered roof and keep it looking like new, we advise the following cleaning methods.

    Download the cleaning information for more details. 

    Moderate Cleaning

    Start with a light rinse: Use a garden hose and a soft brush or cloth with clear water to give the occasional light cleaning to your louvered roof, being sure to work from the top down. In most cases, this method will eliminate the majority of dirt and grime.

    Heavier Cleaning

    Follow-up with hand washing: For dirt that doesn't dissipate with a rinse, use a bucket of warm water and a mild all-purpose cleaner such as laundry soap or 409. Using a soft-bristled brush or cloth, scrub the louvered roof gently, starting at the top and working downward. After hand-washing a section, rinse it with your hose and move on to the next section. If there are still stains remaining, move on to the step below.

    • 1/3 cup detergent
    • 2/3 cup trisodium phosphate
    • 1 gallon water

    Mildew Removal

    Mildew, which usually appears as a black spot, is often evident on surfaces that have not been properly maintained. The following cleaning solution is recommended for mildew removal:

    • 1/3 cup detergent
    • 2/3 cup trisodium phosphate
    • 1 quart sodium hypochloride 5% solution
    • 3 quarts water

    Cleaning Dont's

    To protect your louvered roof and keep it looking like new, it's important to follow simple cleaning guidelines. We do not recommend the use of scrubbing compounds or high-pressure washers as they could cause significant damage to your louvered roof.

    Avoid the following:

    1. Acetic acid, oxalic acid, and phosphoric acid are not advised in concentrations exceeding 0.5 percent. Hydrochloric acid, sulphuric acid, and similar acids in any concentration should not be used.

    2. Do not use highly alkaline, aqueous cleaning agents for cleaning.

    3. Ester, ketone, acetone, glycol ether, benzine, thinners, stain removers, chlorinated hydrocarbons, and any other solvent-based agents are unsuitable.


    Certified Installer Network

    Our louvered roofs are meticulously designed for ease of installation and we have a network of specialized installers ready to assist on any project. We back up our work with a 10-year limited manufacturer warranty. Download our Assembly Packet here.

    Guaranteed Quality and Expert Installation

    Count on our experienced team, We back up our work with a 10-year limited manufacturer warranty. Get in touch to learn more about how Outdoor Elements brings customized luxury to your outdoor living space with a professional network of skilled installers.